1. Make it a priority to attend the pre-service huddle and take special note of the upcoming events. Stay up to date on current House happenings so that you can be a knowledgeable resource.
2. Make your way into the sanctuary 15 minutes before the start of service.
3. Your job is to be a “second layer” of connection. While you should stay informed about events and general information about The House, your primary purpose is to simply connect with people. You can do this in the following ways:
>> Smile. Greet people warmly. Look them in the eye.
>>As people arrive before service, connect with them in genuine conversation. Introduce yourself and find out their name. Have a list of questions in mind. For example:
-How long have you been coming to The House?
-Are you from the local area?
-How did you hear about The House? Etc.
>> While we want you to be prepared to keep the conversation flowing, don’t be so focused on what you are saying that you forget to genuinely listen to what is being said.
4. Help answer any questions that they have about the church, or be prepared to direct them to the Welcome Center or another appropriate area as needed.
>> When the conversation is finished, make sure to smile and tell them it was nice to meet them.
>> While we don’t expect you to make a genuine friendship with each person that you talk with, please make sure to cordially greet them as you continue to see them around the church.
5. It isn’t necessary that you greet people at the door of the sanctuary. Instead, float around to connect with people once they’ve found a seat or are getting a cup of coffee, etc.
6. Make sure you arrive dressed in a clean and appropriate manner. Breath mints are available for your use in the basket under the front row and at the Welcome Center.
7. Wrap up any conversations at the start of service and make your way to your seat.
8. After service has ended, be aware of the people around you. This may also be a great time to bring a layer of connection to our guests.